Membership

For membership updates, such as cancellations, adding or removing a member, or submitting a 30-day cancellation request, please visit the page linked here and submit your request through the form.

Management retains the right to suspend or terminate the privileges of members who do not comply with club rules. It is expressly agreed that a member or guest, at his or her own risk, shall undertake use of club facilities. Del Norte shall not be liable for any injuries to a member, guest, or their property, or be subject to any claim or demand whatsoever. The member for himself/herself and on behalf of his/her executors, administrators, heirs, agents, and successors does hereby forever release and discharge the club owners and employees from all such claims, demands, injuries, damages, actions and causes of actions.

The club shall not be responsible or liable to members or their guests for articles lost or stolen in or around the club, or in lockers, or for loss or damages to any property including but not limited to automobiles and the contents thereof. A lost and found will be maintained for your convenience.

Professional instruction of any nature may only be conducted by Del Norte staff or independent contractors hired by the club (i.e. tennis, swimming, personal training, etc.).

Repairs, maintenance, or special events may make it necessary to close all or specific areas of the club. Dues will not be reduced to compensate for such closing. Notification and alternate arrangements for service will be made whenever possible.

Rules, regulations, and facilities are subject to change without notice.

Everyone must check in at the front desk before proceeding beyond the entry gate. If accompanying a child to a lesson, a child’s guardian needs to sign a waiver and release of liability. No guest fee is required however if they are only observing the lesson.

You may elect to terminate your membership subject to the conditions of your membership agreement once your initial commitment is completed. A cancellation request must be received 30 days prior to the effective date. A digital 30 day cancellation request can be filled out here. A physical form is also available at our front desk.

Memberships may be terminated without the 30-day requirement due to a move outside a 25-mile radius from the club. Proper documentation (e.g. utility bill or rental agreement showing new address) must be presented prior to cancellation.

Yes. An account can be placed on a medical hold for up to six months per year at no charge. In most cases, a doctor’s recommendation will be required. The club must be notified as soon as possible regarding the timeframe of the absence. Medical holds begin on the date of notification.

Memberships can also be placed on hold for reasons such as vacations or financial hardship for up to three months per year. Non-medical hold will carry a $20/month hold fee that will be charged on a monthly basis.

Non-medical-related holds can only be only be placed for calendar months and must be requested by at least the 24th of the month prior to the hold start date. Holds cannot be processed retroactively.

Submit your hold here.

Yes!

Monthly statements can be accessed at any time through the Del Norte App.

First things first, download the Del Norte App > Open the Del Norte App > Sign in > Click on Profile > Select Statements. From here, you’ll be able to view individual or combined statements.